RV Service Manager - Lead Teams, Optimize Service

Fun Town RV; Wharton (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Life insurance

Holiday Savings Plan

Store discounts for employees

Job summary

Fun Town RV in Wharton, TX seeks a Service Manager to oversee the service, parts, and warranty departments. You will lead technicians, service advisors, and support staff while ensuring safety, quality workmanship, and customer satisfaction.

Responsibilities include staff recruitment, training, performance reviews, budget management, and workflow optimization. Strong leadership, communication, and RV technical knowledge are essential for success.

Qualifications

• Proven experience in service management and leadership roles.
• Strong communication and organizational skills.
• Technical knowledge of RV systems and repair techniques.

Responsibilities

• Lead service department staff including technicians and advisors.
• Ensure exceptional customer service and timely issue resolution.
• Manage budgets, scheduling, and warranty claims.
• Provide guidance on RV systems and repairs; stay updated on trends.
• Track KPIs and drive continuous improvement.
• Coordinate with sales for pre-delivery inspections and warranties.

Skills

Service management

Leadership

Technical RV systems

Communication

Service software

Education

High school diploma or equivalent

Degree in business management or automotive technology

Tools

Service management software

Job description

Fun Town RV in Wharton, TX seeks a Service Manager to oversee the service, parts, and warranty departments. You will lead technicians, service advisors, and support staff while ensuring safety, quality workmanship, and customer satisfaction.

Responsibilities include staff recruitment, training, performance reviews, budget management, and workflow optimization. Strong leadership, communication, and RV technical knowledge are essential for success.