Senior RV Service & Warranty Manager

Fun Town RV; Abilene (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV in Texas is seeking a Service Manager to oversee all service operations, ensuring compliance with company standards and delivering exceptional customer service. This role involves managing a team, implementing policies, and providing technical guidance.

Candidates should have experience in service management, strong leadership skills, and technical knowledge of RV systems. Competitive salary and benefits offered, including medical coverage and a 401(k) with company match.

Qualifications

• Proven experience in service management, preferably in the RV or automotive industry.
• Strong leadership, organizational, and problem-solving skills.
• Technical knowledge of RV systems including electrical, plumbing, and HVAC.
• Excellent communication and interpersonal skills focused on customer service.

Responsibilities

• Recruit, train, and mentor service department staff.
• Ensure exceptional customer experiences.
• Develop and implement service department policies.
• Analyze service department metrics for continuous improvement.

Skills

Leadership

Customer Service

Technical Knowledge of RV systems

Organizational Skills

Problem-solving Skills

Education

High school diploma or equivalent

Degree in business management or automotive technology

Certifications from RVIA or RVDA

Tools

Service management software

Job description

Fun Town RV in Texas is seeking a Service Manager to oversee all service operations, ensuring compliance with company standards and delivering exceptional customer service. This role involves managing a team, implementing policies, and providing technical guidance.

Candidates should have experience in service management, strong leadership skills, and technical knowledge of RV systems. Competitive salary and benefits offered, including medical coverage and a 401(k) with company match.