RV Service Manager - Lead a High-Performance Team

Ron Hoover RV & Marine Centers; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a seasoned Service Manager to lead our service operation. You will drive daily shop activities, mentor a growing team, and uphold exceptional customer service in a fast-paced environment.

You'll recruit, train, and schedule technicians, monitor performance, and partner with manufacturers to ensure efficient workflows and top-quality results across the department.

Qualifications

• Experience managing a Service Department or equivalent.
• Proven leadership, coaching, and team-building abilities.
• Track record of improving productivity, profitability, and customer satisfaction.

Responsibilities

• Recruit, train, mentor, and develop a high-performing service team.
• Lead the day-to-day operations of the Service Department.
• Create an exceptional customer experience to encourage repeat business.
• Build and maintain partnerships with customers, manufacturers, and vendors.
• Manage technician scheduling and shop workflow to maximize productivity.

Skills

Leadership

Staff management

Operations management

Customer service

Scheduling

Vendor relations

Job description

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a seasoned Service Manager to lead our service operation. You will drive daily shop activities, mentor a growing team, and uphold exceptional customer service in a fast-paced environment.

You'll recruit, train, and schedule technicians, monitor performance, and partner with manufacturers to ensure efficient workflows and top-quality results across the department.