RV Service Manager - Lead Team & Growth Opportunity

Hwhrv; Katy (TX); Hybrid; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical and dental insurance.

401K retirement savings plan withmatch

Vacation time up to two weeks after第一年

Paid holidays

Company paid continuing education and

Yearly Bonus

Growth Oportunity

Zusammenfassung

Hwhrv, a Houston-area RV dealership, seeks a Service Manager to guide a skilled service team and deliver outstanding customer service. You will drive daily operations, staff development, and performance metrics to maximize productivity and warranty compliance.

Ideal candidates bring leadership experience in vehicle service settings, a related associate degree, and strong organizational skills to manage finances and departmental plans effectively.

Qualifikationen

• Supervisory or leadership experience in a service environment.
• Strong communication and organization skills.

Aufgaben

• Engage with clients and advisors to identify service issues.
• Set departmental objectives with the service director.
• Recruit, interview, and train service staff.
• Maintain daily sales and production records per upper management.
• Review and evaluate service sales performance.
• Staff technical teams according to production needs.
• Stay current on product knowledge and changes.
• Manage department finances within approved parameters.
• Ensure efficient repair-order flow to maximize productivity.
• Monitor warranty activity for policy compliance.
• Adhere to dealership policies for client vehicle care.
• Oversee payroll for service staff with payroll team.
• Enforce OSHA requirements and safety procedures.
• Conduct performance evaluations.
• Participate in operational planning.
• Maintain facility and equipment.
• Lead weekly department and manager meetings.

Kenntnisse

Customer service leadership

Team management

Ausbildung

Associate's degree or equivalent

Jobbeschreibung

Hwhrv, a Houston-area RV dealership, seeks a Service Manager to guide a skilled service team and deliver outstanding customer service. You will drive daily operations, staff development, and performance metrics to maximize productivity and warranty compliance.

Ideal candidates bring leadership experience in vehicle service settings, a related associate degree, and strong organizational skills to manage finances and departmental plans effectively.