RV Service Coordinator & Customer Experience Champion

RV Dynasty, LLC; Bunker Hill (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A recreational vehicle service company in Indiana is seeking a full-time Service Writer to support their Service Department. Responsibilities include preparing work orders, managing parts, and providing exceptional customer service. The ideal candidate will have mechanical knowledge, sales abilities, and ensure a positive service experience for customers. Attention to detail and a commitment to customer satisfaction are key in this role. Join a dedicated team focused on service excellence and customer loyalty.

Qualifications

• Understanding basic mechanical and electrical systems on watercraft and RVs.
• Ability to promote and sell service center products and services.

Responsibilities

• Provide customers with a positive service experience and assure customer satisfaction.
• Schedule, coordinate, and supervise service orders from drop off to pick up.
• Keep accurate records on service work and warranties.
• Walk through services performed with customers.
• Generate additional service work to drive sales.

Skills

Mechanical understanding

Sales ability

Job description

A recreational vehicle service company in Indiana is seeking a full-time Service Writer to support their Service Department. Responsibilities include preparing work orders, managing parts, and providing exceptional customer service. The ideal candidate will have mechanical knowledge, sales abilities, and ensure a positive service experience for customers. Attention to detail and a commitment to customer satisfaction are key in this role. Join a dedicated team focused on service excellence and customer loyalty.