RV Customer Service & Support Specialist

Forest River, Inc.; LaGrange (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Benefits package

Job summary

Forest River, Inc. is seeking a customer service-focused professional in Indiana to support the Retail Customer Service department via phone, email and written correspondence. The role involves providing a variety of supporting tasks and collaborating within the team.

Responsibilities include handling inquiries, assisting in cross-training, and maintaining accurate communications with customers while upholding a high standard of service in a fast-paced environment.

Qualifications

• Attention to detail and accuracy is required.
• Intermediate computer skills are required.
• Familiarity or general knowledge of RV parts is preferred.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Provide retail customer service via phone, email, written correspondence and fax
• Provide a variety of supporting roles for the Customer Service department
• Participate in cross-training of tasks within the department

Skills

Attention to detail

Intermediate computer skills

RV parts familiarity

Written and verbal communication

Job description

Forest River, Inc. is seeking a customer service-focused professional in Indiana to support the Retail Customer Service department via phone, email and written correspondence. The role involves providing a variety of supporting tasks and collaborating within the team.

Responsibilities include handling inquiries, assisting in cross-training, and maintaining accurate communications with customers while upholding a high standard of service in a fast-paced environment.