RV Service Concierge

Fun Town RV; Texarkana (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Christmas Savings Plan

Job summary

Fun Town RV in Texarkana, Arkansas, is seeking a Service Advisor to be the primary point of contact for customers in the service department. This role entails coordinating with customers and service technicians while documenting service requests and ensuring timely communication regarding repair timelines and costs.

Ideal candidates have 1–2 years of experience in a similar role, strong communication skills, and a customer-focused mindset. Benefits include competitive salary, health insurance, and a 401(k) with company match.

Qualifications

• 1–2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
• Familiarity with RV systems, parts, and maintenance is a plus.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet customers promptly and professionally to create a welcoming experience.
• Create and manage repair orders, ensuring all customer concerns are accurately recorded.
• Provide customers with detailed estimates for recommended services and repairs.
• Ensure a high level of customer satisfaction by addressing concerns promptly.

Skills

Customer-focused mindset

Strong communication skills

Proficiency in service management software

Problem-solving abilities

Education

High school diploma or equivalent

Post-secondary education or technical training

Job description

Fun Town RV in Texarkana, Arkansas, is seeking a Service Advisor to be the primary point of contact for customers in the service department. This role entails coordinating with customers and service technicians while documenting service requests and ensuring timely communication regarding repair timelines and costs.

Ideal candidates have 1–2 years of experience in a similar role, strong communication skills, and a customer-focused mindset. Benefits include competitive salary, health insurance, and a 401(k) with company match.