RV Service Advisor & Writer — Growth & Benefits

Campers Inn RV; Naperville (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Career development

Comprehensive benefits

Competitive pay

Job summary

Campers Inn RV is seeking a Service Advisor/Writer to engage customers, schedule service work, and clearly communicate recommended repairs. This role emphasizes exceptional customer service and collaboration with the service team.

The successful candidate will handle estimates, repair orders, and status updates while supporting a high-standard customer experience in a busy service department.

Qualifications

• Education: High school diploma or equivalent is required.
• Experience: A minimum of one year’s RV service experience preferred.
• Abilities: Excellent oral and written communication, interpersonal skills, and ability to work flexible hours including evenings and weekends.

Responsibilities

• Identifies RV service needs by listening to customer descriptions of symptoms.
• Prepares repair orders and cost estimates for customers.
• Verifies warranty and service contract coverage.
• Keeps customers informed on vehicle status during servicing.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Team player

Education

High school diploma

Job description

Campers Inn RV is seeking a Service Advisor/Writer to engage customers, schedule service work, and clearly communicate recommended repairs. This role emphasizes exceptional customer service and collaboration with the service team.

The successful candidate will handle estimates, repair orders, and status updates while supporting a high-standard customer experience in a busy service department.