RV Service Advisor & Writer — Elevate Customer Care

CAMPERS INN INC; Wilmington (DE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career development

Health plan

401k with employer match

Job summary

Campers Inn RV is seeking a Service Advisor/Writer. You will work with customers to schedule service work and communicate additional needs. The role requires handling estimates, warranties, and customer communications to ensure satisfaction, with opportunities for professional development.

Key qualifications include a high school diploma, RV service experience, and strong communication and teamwork. Flexibility to work evenings or weekends is essential.

Qualifications

• High school diploma or equivalent required.
• Minimum one year RV service experience preferred.
• Strong verbal and written communication and interpersonal skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Identify RV problems from customer descriptions.
• Verify warranty and service contract coverage.
• Develop estimates for materials, supplies, and labor; calculate customer payments.
• Handle customer complaints and maintain satisfaction.
• Monitor RV status during service and update customers.

Skills

Communication

Customer service

Teamwork

Multitasking

Physical stamina

Education

High school diploma

Tools

Motility Systems2K

Job description

Campers Inn RV is seeking a Service Advisor/Writer. You will work with customers to schedule service work and communicate additional needs. The role requires handling estimates, warranties, and customer communications to ensure satisfaction, with opportunities for professional development.

Key qualifications include a high school diploma, RV service experience, and strong communication and teamwork. Flexibility to work evenings or weekends is essential.