RV Service & Parts Advisor — Drive Customer Satisfaction

Campers Inn RV; Moncks Corner (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Career development trainings

Health plan for full-time employees

Fair compensation

Job summary

Campers Inn RV is seeking a Service and Parts Advisor to help customers schedule service and communicate needed work. The role ensures the correct parts and accessories are in stock, supporting sales and service teams to deliver a positive RV ownership experience.

We value integrity, teamwork, and continuous improvement as we expand. This position includes opportunities for development, a comprehensive benefits package for full-time staff, and a collaborative work environment that supports

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year RV service experience preferred.
• Demonstrated excellent oral and written communications skills and interpersonal abilities.

Responsibilities

• Identifies RV problems by listening to customers' descriptions of symptoms.
• Prepares repair orders (RO) and dispatches incoming parts to technicians.
• Handles customer complaints and maintains high customer satisfaction standards.
• Periodically checks progress of the vehicle during servicing and updates the customer.
• Takes daily cycle counts and tracks parts inventory.
• Assists Sales Staff in providing accessories.
• Verifies warranty and service contract coverage; explains provisions and exclusions.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Education

High school diploma

Tools

MS Office

Motility Systems2K

Job description

Campers Inn RV is seeking a Service and Parts Advisor to help customers schedule service and communicate needed work. The role ensures the correct parts and accessories are in stock, supporting sales and service teams to deliver a positive RV ownership experience.

We value integrity, teamwork, and continuous improvement as we expand. This position includes opportunities for development, a comprehensive benefits package for full-time staff, and a collaborative work environment that supports