RV Service Advisor | Sales-Driven Customer Experience

Blue Compass RV Fort Myers; The Forum (FL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

FSA

Life insurance

Paid Time Off

Paid holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program (EAP)

Legal Coverage and Identity Theft保护

Referral Program

Ongoing Training and Development

Career advancement

Job summary

Blue Compass RV Fort Myers is seeking a Service Advisor to join the team. The role focuses on delivering exceptional customer experiences while guiding service needs with a sales-driven approach. You will provide accurate repair estimates and maintain clear communication between customers and technicians.

This salary + commission role offers a pathway to strong earnings in a performance-driven environment. Prior RV or automotive service experience is preferred, along with a valid driver’s

Qualifications

• Minimum of 1 year of service advisor, automotive, or related experience preferred.
• Valid driver’s license required.
• Strong customer-service and problem-solving skills.
• Excellent communication, verbal and written.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mindset

Communication skills

Multitasking

Customer service

Problem-solving

Computer skills

Team collaboration

Job description

Blue Compass RV Fort Myers is seeking a Service Advisor to join the team. The role focuses on delivering exceptional customer experiences while guiding service needs with a sales-driven approach. You will provide accurate repair estimates and maintain clear communication between customers and technicians.

This salary + commission role offers a pathway to strong earnings in a performance-driven environment. Prior RV or automotive service experience is preferred, along with a valid driver’s