RV Service Advisor: Sales-Driven Customer Care

Blue Compass RV; Anderson (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401K

Pet Insurance

5-Day Week

EAP

Identity Theft Protection

Referral Program

Training & Development

Career Path

Job summary

Blue Compass RV Anderson is seeking a Service Advisor to join our team as the primary liaison between customers and technicians. You will guide customers through service needs with a sales-driven approach, provide accurate repair estimates, and communicate clearly to ensure timely completion.

This salary + commission role offers earning potential in a fast-paced environment, with a target range around $60,000–$80,000 annually and opportunities for growth through structured training and

Qualifications

• 1 year of service advisor, automotive, or related experience preferred.
• Sales-driven approach to identify service needs.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mindset

Excellent communication

Customer service

Multitasking

Proficiency with computer systems

Job description

Blue Compass RV Anderson is seeking a Service Advisor to join our team as the primary liaison between customers and technicians. You will guide customers through service needs with a sales-driven approach, provide accurate repair estimates, and communicate clearly to ensure timely completion.

This salary + commission role offers earning potential in a fast-paced environment, with a target range around $60,000–$80,000 annually and opportunities for growth through structured training and