RV Service Advisor: Elevate Customer Experience & Repairs

Fun Town RV; Elkhart (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV in Elkhart, Indiana is hiring a Service Advisor, serving as the primary point of contact for customers in the service department. The position involves managing customer interactions, coordinating repairs, and enhancing customer satisfaction.

The ideal candidate will have a high school diploma and 1–2 years of experience in a customer-facing role. Competitive salary and benefits including medical coverage and a 401(k) plan are offered.

Qualifications

• 1–2 years of experience in a service advisor or customer-facing role, preferably in the RV or automotive industry.
• Familiarity with RV systems, parts, and maintenance is a plus.

Responsibilities

• Greet customers promptly and maintain communication regarding vehicle status.
• Create and manage repair orders while coordinating with technicians.
• Provide detailed estimates and educate customers on services.

Skills

Communication skills

Multitasking

Customer-focused mindset

Problem-solving abilities

Service management software proficiency

Education

High school diploma or equivalent

Post-secondary education or technical training

Job description

Fun Town RV in Elkhart, Indiana is hiring a Service Advisor, serving as the primary point of contact for customers in the service department. The position involves managing customer interactions, coordinating repairs, and enhancing customer satisfaction.

The ideal candidate will have a high school diploma and 1–2 years of experience in a customer-facing role. Competitive salary and benefits including medical coverage and a 401(k) plan are offered.