RV Service Advisor: Elevate Customer Experience & Repairs

Fun Town RV; Waller (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV in Waller, Texas, is seeking a Service Advisor to facilitate a seamless customer experience through repair and maintenance services. Responsibilities include greeting customers, managing repair orders, providing service estimates, and ensuring satisfaction. A high school diploma is required, with 1-2 years of relevant experience preferred. The role demands strong communication skills and a customer-focused mindset. Benefits include competitive salary, medical coverage, and employee discounts.

Qualifications

• 1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
• Familiarity with RV systems, parts, and maintenance is a plus.

Responsibilities

• Greet customers promptly and professionally.
• Create and manage repair orders, capturing all customer concerns and technician notes.
• Provide detailed estimates for recommended services and repairs.
• Address concerns promptly and maintain high satisfaction.
• Maintain accurate records of interactions and service history.

Skills

Strong communication skills

Ability to multitask

Customer-focused mindset

Proficiency in service management software

Education

High school diploma or equivalent

Post-secondary education or technical training

Job description

Fun Town RV in Waller, Texas, is seeking a Service Advisor to facilitate a seamless customer experience through repair and maintenance services. Responsibilities include greeting customers, managing repair orders, providing service estimates, and ensuring satisfaction. A high school diploma is required, with 1-2 years of relevant experience preferred. The role demands strong communication skills and a customer-focused mindset. Benefits include competitive salary, medical coverage, and employee discounts.