RV Service Advisor: Elevate Customer Experience

Fun Town RV; Giddings (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV is looking for a Service Advisor to enhance customer experiences within our service department in Giddings, Texas. This role involves interacting with customers, managing repair orders, and ensuring effective communication between customers and technicians.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and experience in a related service role. We offer a competitive salary and comprehensive benefits, including medical coverage and 401(k) matching.

Qualifications

• 1-2 years of experience in a service advisor or customer-facing role, preferably in the RV or automotive industry.
• Familiarity with RV systems, parts, and maintenance is a plus.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Greet customers promptly and professionally.
• Create and manage repair orders.
• Provide detailed estimates for services and repairs.

Skills

Strong communication skills

Customer-focused mindset

Problem-solving abilities

Ability to multitask

Education

High school diploma or equivalent

Post-secondary education or technical training

Tools

Service management software

Basic computer applications

Job description

Fun Town RV is looking for a Service Advisor to enhance customer experiences within our service department in Giddings, Texas. This role involves interacting with customers, managing repair orders, and ensuring effective communication between customers and technicians.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and experience in a related service role. We offer a competitive salary and comprehensive benefits, including medical coverage and 401(k) matching.