RV Service Advisor: Drive Repairs & Customer Success

Camping World; Onalaska (WI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Good Sam Roadside Assistance

Employee discounts

Tuition Reimbursement

On-the-job training

Job summary

Camping World is seeking a Service Advisor to join our growing team in Wisconsin. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine product needs with customers, suggest add-ons to increase transactions, and provide price estimates before scheduling. The role emphasizes strong communication and organization as well as the ability to work from a computer and

Qualifications

• Minimum of 1 year of service experience preferred.
• RV product knowledge or camping lifestyle familiarity.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills are required.
• Valid driver’s license preferred.

Responsibilities

• Determine specialized product needs by working with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

RV experience

Customer service

Attention to detail

Computer literacy

Follow-up skills

Tools

CRM software

Microsoft Office

Job description

Camping World is seeking a Service Advisor to join our growing team in Wisconsin. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine product needs with customers, suggest add-ons to increase transactions, and provide price estimates before scheduling. The role emphasizes strong communication and organization as well as the ability to work from a computer and