RV Service Advisor – Customer Care & Repair Estimates

Camping World Holdings, Inc.; Rothschild (WI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Medical, dental, vision

Job summary

Camping World Holdings, Inc. seeks a Service Advisor to join our team in Wisconsin. The role focuses on initiating repair service requests and providing administrative support to the Service Department while keeping customers updated on progress.

Responsibilities include identifying product needs, suggesting add-ons, and preparing price estimates for installations. A minimum of one year of service experience is preferred, with strong organizational and follow-up skills required.

Qualifications

• Minimum of one year of service experience preferred.
• Experience with RV products or camping lifestyle.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.

Responsibilities

• Initiate and process repair service requests with customers.
• Suggest add-on services to increase transaction value.
• Provide price estimates for installations prior to scheduling appointments.
• Keep customers informed about work progress.

Skills

Service experience

RV product knowledge

Computer skills

Organization

Following procedures

Driver's license

Physical stamina

Customer follow-up

Job description

Camping World Holdings, Inc. seeks a Service Advisor to join our team in Wisconsin. The role focuses on initiating repair service requests and providing administrative support to the Service Department while keeping customers updated on progress.

Responsibilities include identifying product needs, suggesting add-ons, and preparing price estimates for installations. A minimum of one year of service experience is preferred, with strong organizational and follow-up skills required.