RV Service Advisor – Commission + Benefits & Training

Camping World Holdings, Inc.; Hillsboro (OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. The role focuses on initiating and processing repair service requests and providing administrative support to the Service Department while keeping customers informed of progress.

You will determine product needs with customers, suggest add-ons to raise average transactions, and provide upfront price estimates for installations. This position emphasizes organization, policy adherence, and strong follow-up skills.

Qualifications

• Minimum 1 year service experience preferred.
• RV product or camping lifestyle familiarity.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.

Responsibilities

• Initiate and process requests for repair services and provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.

Skills

Customer service

Communication

Computer literacy

Time management

Attention to detail

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. The role focuses on initiating and processing repair service requests and providing administrative support to the Service Department while keeping customers informed of progress.

You will determine product needs with customers, suggest add-ons to raise average transactions, and provide upfront price estimates for installations. This position emphasizes organization, policy adherence, and strong follow-up skills.