RV Service Advisor — Commission & Benefits

Camping World Holdings, Inc.; Benton (AR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee assistance program

Good Sam Roadside Assistance

Discounts

Tuition reimbursement

Medical, dental, vision coverage

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers updated on work progress.

You will determine product needs with customers, suggest add-ons, provide pre-scheduling price estimates, and ensure smooth communication from intake to completion. Prior RV product experience and strong computer skills are preferred.

Qualifications

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add‑on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Organization

Attention to detail

Communication

Tools

Computer skills

Internet research

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers updated on work progress.

You will determine product needs with customers, suggest add-ons, provide pre-scheduling price estimates, and ensure smooth communication from intake to completion. Prior RV product experience and strong computer skills are preferred.