RV Service Advisor: Commission-Based Upsell Specialist

Camping World

Ashland (AL)

On-site

USD 50,000 - 75,000

Full time

6 days ago

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Job summary

Camping World is seeking a Service Advisor to join our growing team. The role focuses on initiating and processing repair service requests and providing administrative support to the Service Department. You will keep customers informed about work progress and help drive add-on sales as appropriate.

Requires at least one year of service experience and familiarity with RV products or camping lifestyle. Strong computer use, organization, and adherence to procedures are essential, with a preferred

Qualifications

A minimum of one year of service experience is preferred.
Previous RV product or camping lifestyle.
Ability to work daily on a computer and perform internet searches as needed.
Excellent organization and follow up skills are required.
The ability to follow department procedures and policies.
Valid driver's license preferred.
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress

Skills

Service experience

RV knowledge

Customer service

Organization

Follow procedures

Communication

Tools

Computer skills

Internet searches

Job description

Requires at least one year of service experience and familiarity with RV products or camping lifestyle. Strong computer use, organization, and adherence to procedures are essential, with a preferred

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