RV Service Advisor and Writer - Customer-Focused

CAMPERS INN INC; Naperville (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401k with Employer Match

Paid Time Off

Career development opportunities

Job summary

Campers Inn RV of Naperville Inc in Naperville, IL is seeking a Service Advisor/Writer. This role works with customers to schedule service work and communicate any additional service needed.

We offer ongoing career development, comprehensive benefits for full-time employees, and a competitive pay range. The position is full-time with opportunities to grow within a team-focused RV dealership community.

Qualifications

• High school diploma or equivalent is required.
• Experience in RV service preferred.
• Strong communication and customer service skills.

Responsibilities

• Identifies RV problems via customer descriptions.
• Verifies warranty coverage and explains provisions.
• Develops repair estimates including materials and labor.
• Handles customer complaints and maintains satisfaction.
• Updates customers on service progress

Skills

Customer service

Communication skills

Teamwork

Multitasking

Software familiarity

Education

High school diploma or equivalent

Tools

Motility Systems2K

Job description

Campers Inn RV of Naperville Inc in Naperville, IL is seeking a Service Advisor/Writer. This role works with customers to schedule service work and communicate any additional service needed.

We offer ongoing career development, comprehensive benefits for full-time employees, and a competitive pay range. The position is full-time with opportunities to grow within a team-focused RV dealership community.