RV Product Specialist & Installations Expert

CWI, LLC; Swedesboro (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Medical, dental, vision insurance

Job summary

Camping World seeks a Product Specialist Advisor to identify customer needs, estimate installations, and coordinate with the service team for a smooth experience. You will work closely with customers to tailor product selections and schedule installations.

Responsibilities include reviewing job details, updating logs, and maintaining customer communications. A sales background and basic computer skills are required for daily operations and exceptional service delivery.

Qualifications

• High School diploma or GED preferred.
• At least 1 year of sales experience preferred.
• RV or camping product knowledge preferred but not required.
• Proficient computer use and internet search abilities.

Responsibilities

• Interact daily with customers to promote specialized product needs and installations.
• Review jobs for sizing, colors, placement, and installation scheduling.
• Maintain and update prepayment logs and inform customers of progress.
• Schedule installation appointments with service staff.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicles to ensure correct parts are ordered.
• Provide excellent customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross-train to perform other duties as necessary.

Skills

Sales experience

Organizational skills

Customer service

Follow-up skills

Knowledge of service procedures

Education

High School diploma or GED

Job description

Camping World seeks a Product Specialist Advisor to identify customer needs, estimate installations, and coordinate with the service team for a smooth experience. You will work closely with customers to tailor product selections and schedule installations.

Responsibilities include reviewing job details, updating logs, and maintaining customer communications. A sales background and basic computer skills are required for daily operations and exceptional service delivery.