RV Product Specialist & Installations Advisor

CWI, LLC; Greenville (NC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training opportunities

Full-time benefits package (medical,).

Job summary

Camping World is seeking a Product Specialist Advisor to work with customers to determine specialized product needs and services and provide price estimates for installations before scheduling appointments. You will be part of the sales team and collaborate with the service team to ensure high customer satisfaction.

The role emphasizes daily customer interaction, accurate installation preparation, and proactive communication while maintaining safety and organization in the work area.

Qualifications

• One year of sales experience preferred.
• RV or camping product experience preferred but not required.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills required.
• Knowledge of Service Department procedures and policies preferred.

Responsibilities

• Interact daily with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and scheduling before installation.
• Maintain and update prepayment logs and keep customers informed of progress.
• Schedule installation appointments with service staff.
• Monitor parts traffic and receive parts for installations.
• Inspect vehicle to ensure correct parts are ordered.
• Provide excellent customer service.
• Maintain a safe, clean work area for customers and coworkers.
• May cross train to perform other duties as needed.

Skills

Sales experience

RV product knowledge

Computer proficiency

Organizational skills

Service procedures knowledge

Driver's license

Education

High school diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor to work with customers to determine specialized product needs and services and provide price estimates for installations before scheduling appointments. You will be part of the sales team and collaborate with the service team to ensure high customer satisfaction.

The role emphasizes daily customer interaction, accurate installation preparation, and proactive communication while maintaining safety and organization in the work area.