RV Product Specialist & Installations Advisor

CWI, LLC; Calera (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On-the-job training

Job summary

Camping World is seeking a Product Specialist Advisor to work with customers on specialized product needs and installations, providing price estimates for installations before scheduling appointments. The role is part of the sales team and collaborates with the service team to ensure high customer service levels.

The role requires a high school diploma or GED (preferred), at least one year of sales experience (preferred), and familiarity with RV/camping products (preferred but not required).

Qualifications

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product is preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Knowledge of Service Department procedures and policies is preferred
• Valid driver's license required
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Periods of standing, stooping, crawling, and bending

Responsibilities

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

Skills

Sales experience

RV product knowledge

Computer skills

Organization skills

Service procedures knowledge

Driver's license

Lifting ability

Education

High School diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor to work with customers on specialized product needs and installations, providing price estimates for installations before scheduling appointments. The role is part of the sales team and collaborates with the service team to ensure high customer service levels.

The role requires a high school diploma or GED (preferred), at least one year of sales experience (preferred), and familiarity with RV/camping products (preferred but not required).