RV Product Specialist Installation Advisor

Camping World; Calera (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance (Good Sam)

Tuition Reimbursement

Health benefits

Job summary

Camping World is seeking a Product Specialist Advisor to assist customers in selecting specialized products and services, and to provide price estimates for installations before scheduling appointments. This role collaborates with the service team to deliver high customer satisfaction in a busy RV and camping environment.

The position emphasizes daily customer interaction, accurate job reviews, and timely communication of progress.

Qualifications

• High School diploma or GED preferred.
• At least one year of sales experience is preferred.
• RV or camping product knowledge is preferred but not required.
• Must work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills are required.
• Knowledge of Service Department procedures is preferred.
• Valid driver's license required.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Periods of standing, stooping, crawling and bending.

Responsibilities

• Interact daily with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and preparation before installation.
• Maintain and update prepayment logs and keep customers informed of progress.
• Schedule installation appointments with service staff.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicle to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe, clean work area for customers and coworkers.
• May cross-train to perform other duties as necessary.

Skills

Sales experience

RV/camping product knowledge

Computer literacy

Organization

Customer service

Attention to detail

Communication skills

Valid driver’s license

Physical stamina

Education

High School diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor to assist customers in selecting specialized products and services, and to provide price estimates for installations before scheduling appointments. This role collaborates with the service team to deliver high customer satisfaction in a busy RV and camping environment.

The position emphasizes daily customer interaction, accurate job reviews, and timely communication of progress.