RV Product Specialist & Installations Advisor

CWI, LLC; Cedar Falls (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Medical, dental, vision

Job summary

Camping World Holdings, Inc. is seeking a Product Specialist Advisor to interact with customers, determine specialized product needs, and provide price estimates for installations before scheduling appointments. You will work with the sales and service teams to ensure high customer satisfaction.

Responsibilities include promoting RV products, reviewing installation details, scheduling, tracking progress, and maintaining logs. A valid driver's license and computer proficiency are required.

Qualifications

• High school diploma or GED equivalent preferred.
• At least 1 year of sales experience preferred.
• RV or camping product experience preferred but not required.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Knowledge of Service Department procedures preferred.
• Valid driver's license required.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices; periods of standing, stooping, crawling, bending.

Responsibilities

• Interact daily with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and scheduling for installation.
• Maintain and update prepayment logs; keep customers informed of progress.
• Schedule installation appointments with service staff.
• Monitor parts traffic and receive parts for installations.
• Inspect vehicles to ensure correct parts are ordered.
• Provide excellent customer service consistently.
• Maintain a safe and clean work area for customers and coworkers.
• May cross-train to perform other duties as needed.

Skills

Customer service

Sales experience

Computer literacy

Organizational skills

Education

High School diploma / GED

Job description

Camping World Holdings, Inc. is seeking a Product Specialist Advisor to interact with customers, determine specialized product needs, and provide price estimates for installations before scheduling appointments. You will work with the sales and service teams to ensure high customer satisfaction.

Responsibilities include promoting RV products, reviewing installation details, scheduling, tracking progress, and maintaining logs. A valid driver's license and computer proficiency are required.