RV Product Specialist & Installation Concierge

CWI, LLC; Marysville (WA); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

Camping World is seeking a Product Specialist Advisor to assist customers with specialized product needs and installations, and to provide price estimates prior to scheduling. You will work with the sales and service teams to ensure high customer satisfaction, maintain logs, schedule installations, and uphold a safe, clean work area while building strong product knowledge.

Strong communication and organizational skills are essential as you guide customers through the purchase and installation

Qualifikationen

• High School diploma or GED equivalent preferred.
• At least one year of sales experience is preferred.
• At least one year of RV or camping product knowledge is preferred but not required.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Knowledge of Service Department procedures is preferred.
• Valid driver's license required.

Aufgaben

• Daily interaction with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and scheduling.
• Maintain and update prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicle to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross train to perform other duties as necessary.

Jobbeschreibung

Camping World is seeking a Product Specialist Advisor to assist customers with specialized product needs and installations, and to provide price estimates prior to scheduling. You will work with the sales and service teams to ensure high customer satisfaction, maintain logs, schedule installations, and uphold a safe, clean work area while building strong product knowledge.

Strong communication and organizational skills are essential as you guide customers through the purchase and installation