RV Parts & Accessories Specialist

Blue-Compass-Rv-Reno; Reno (NV); Sur place; USD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical & dental benefits

Vision & disability insurance

401K

Paid time off

Holidays

Pet Insurance

5‑day work week

Employee Assistance Program

Training & development

Legal coverage

Identity theft protection

Referral program

Résumé du poste

Blue Compass RV in Reno seeks a Parts Advisor to manage inventory, assist customers, and support service technicians in identifying the right RV parts and accessories. You will apply product knowledge and strong service skills to advise on compatibility, process orders promptly, and maintain accurate stock levels while coordinating with suppliers to ensure timely availability.

Excellent organization, communication, and a customer‑first mindset are essential for success in this fast‑paced, retail

Qualifications

• Previous customer service experience preferred.
• Experience with RV parts or camping lifestyle preferred.
• Ability to use computer and perform internet searches as needed.
• Valid Driver License is mandatory.

Responsabilités

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.
• Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.

Connaissances

Customer service

RV parts knowledge

Inventory management

Sales skills

Upselling

Communication

Description du poste

Blue Compass RV in Reno seeks a Parts Advisor to manage inventory, assist customers, and support service technicians in identifying the right RV parts and accessories. You will apply product knowledge and strong service skills to advise on compatibility, process orders promptly, and maintain accurate stock levels while coordinating with suppliers to ensure timely availability.

Excellent organization, communication, and a customer‑first mindset are essential for success in this fast‑paced, retail