RV Parts Pro: Customer Service & Inventory Expert

Blue Compass RV Gainesville; Gainesville (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

FSA

Life insurance

Paid time off

401K

Pet insurance

5-day work week

Employee assistance program

Training and development

Legal coverage

Identity theft protection

Referral program

Job summary

Blue Compass RV Gainesville is seeking a Parts Advisor to join our team. You will help customers and service technicians identify, locate, and purchase the right RV parts, while maintaining accurate inventory and processing orders.

The ideal candidate has strong customer service skills, RV knowledge, and the ability to work in a fast-paced environment. We offer a comprehensive benefits package and a supportive team culture.

Qualifications

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.

Skills

Customer service

RV knowledge

Computer skills

Organization

Policy adherence

Driver's license

Job description

Blue Compass RV Gainesville is seeking a Parts Advisor to join our team. You will help customers and service technicians identify, locate, and purchase the right RV parts, while maintaining accurate inventory and processing orders.

The ideal candidate has strong customer service skills, RV knowledge, and the ability to work in a fast-paced environment. We offer a comprehensive benefits package and a supportive team culture.