RV Parts & Accessories Specialist

Blue Compass RV; Rockport (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, F

Paid Time Off and holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program

Training and Development Programs

Legal Coverage

Identity Theft Protection

Referral Program

Job summary

Blue Compass RV is seeking a Parts Advisor to help customers identify and purchase RV parts and accessories. You will manage inventory, assist service technicians, and promote parts sales in a fast-paced dealership environment.

Ideal candidates bring customer service experience and a knack for organization, with a valid driver's license. This on-site role emphasizes accuracy, effective communication, and teamwork across service and sales teams.

Qualifications

• Previous customer service experience is preferred.
• RV parts knowledge or camping lifestyle experience preferred.
• Ability to use a computer and perform internet searches.
• Excellent organization and follow-up skills.
• A Valid Driver License is Mandatory.

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.
• Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
• Communicate effectively with colleagues to share information about inventory and customer needs.

Skills

Customer service

Inventory management

RV knowledge

Communication skills

Driver license

Job description

Blue Compass RV is seeking a Parts Advisor to help customers identify and purchase RV parts and accessories. You will manage inventory, assist service technicians, and promote parts sales in a fast-paced dealership environment.

Ideal candidates bring customer service experience and a knack for organization, with a valid driver's license. This on-site role emphasizes accuracy, effective communication, and teamwork across service and sales teams.