RV Parts Pro – Expert Guidance, Inventory & Sales

Blue Compass RV; Corpus Christi (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

FSA

Paid Time Off

Paid Holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program

Training & Development

Legal Coverage

Identity Theft Protection

Referral Program

Job summary

Blue Compass RV seeks a Parts Advisor to manage RV parts inventory, assist customers and technicians, and promote parts sales. You will identify parts, provide recommendations, and maintain organized stock in a fast-paced dealership environment.

The role emphasizes customer service, product knowledge, and accurate order processing, with opportunities to learn latest RV models and supplier processes.

Qualifications

• Previous customer service experience is preferred
• Previous RV product or camping lifestyle experience preferred
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• The ability to follow department procedures and policies
• A Valid Driver License is Mandatory

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.
• Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
• Communicate effectively with colleagues to share information about inventory and customer needs.

Skills

Customer service

RV knowledge

Computer skills

Organizational skills

Driver license

Job description

Blue Compass RV seeks a Parts Advisor to manage RV parts inventory, assist customers and technicians, and promote parts sales. You will identify parts, provide recommendations, and maintain organized stock in a fast-paced dealership environment.

The role emphasizes customer service, product knowledge, and accurate order processing, with opportunities to learn latest RV models and supplier processes.