RV Park Operations Specialist

San Mateo County Event Center; San Mateo (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

The San Mateo County Event Center is seeking a part-time RV Park Assistant to support daily RV park operations, site assignments, guest services, and safety compliance. This role focuses on ensuring smooth traffic flow, secure reservations, and reliable customer interactions.

You will assist with arrivals and departures, enforce park rules, and help with payments and reservations using RV park software, while supervising attendants and maintaining accurate records for occupancy and incidents.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school.
• Knowledge of RV park, campground, or parking operations.
• Proficiency with Microsoft Office and reservation or parking software systems.
• Excellent customer service and communication skills.
• Ability to remain flexible and adapt to changing workloads and priorities.
• Responsible, reliable, and dependable.

Responsibilities

• Assist with daily RV parking and site operations to ensure smooth RV traffic flow and safe maneuvering throughout the park.
• Assist RV arrivals, departures, site assignments, overflow parking, and enforcement of RV parking regulations.
• Review and approve each RV or rig for basic safety standards.
• Assist guests with RV positioning, backing, hookups, and park orientation.
• Communicate RV Park rules, safety procedures, speed limits, and quiet hours to guests.
• Assist with RV site reservations, including check-in/check-out, payment processing, and customer service using RV park software.
• Interact with RV guests using excellent customer service skills.
• Provide direction and supervision to RV park attendants and support staff.
• Maintain accurate records related to occupancy, revenue, incidents, and enforcement actions.
• Oversee RV parking enforcement functions by applying park regulations and ensuring compliance.

Skills

Customer service

Communication

Flexibility

Reliability

Education

Associate's degree or equivalent

Tools

Microsoft Office

RV park software

Reservation software

Job description

The San Mateo County Event Center is seeking a part-time RV Park Assistant to support daily RV park operations, site assignments, guest services, and safety compliance. This role focuses on ensuring smooth traffic flow, secure reservations, and reliable customer interactions.

You will assist with arrivals and departures, enforce park rules, and help with payments and reservations using RV park software, while supervising attendants and maintaining accurate records for occupancy and incidents.