Hospitality Reservations Specialist

Eddy; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Floating holidays

Paid vacation

Company insurance

Paid sick time

Job summary

Campland on the Bay, a full-service RV resort in San Diego, seeks friendly reservations staff. You will check guests in, process payments, and manage reservations using our software. Strong guest communication and reliable attendance are essential.

Ideal candidates have hotel front desk or reservations experience, can type at least 30 wpm, and are comfortable with computers. Weekend and holiday shifts are required; on-site work only with benefits including holidays, vacation, and insurance.

Qualifications

• Minimum of 1–2 years in hotel/front desk reservations or call center role.
• Must be able to use reservations software within training period.
• Able to handle guest inquiries, questions, and complaints professionally.

Responsibilities

• Check-in guests using reservations software and process payments.
• Answer calls to create, modify, or cancel reservations.
• Respond to guest questions and concerns to ensure a great stay.
• Coordinate with guest relations, security, and maintenance as needed.
• Maintain front desk documents and communicate via phone/radio.
• Adhere to reservations policies and procedures and maintain punctual attendance.

Skills

Heavy inbound calls

Hotel reservations experience

Front desk experience

Typing speed 30 wpm

Intermediate PC skills

Education

High school diploma or equivalent

Tools

NewBook reservation software

Job description

Campland on the Bay, a full-service RV resort in San Diego, seeks friendly reservations staff. You will check guests in, process payments, and manage reservations using our software. Strong guest communication and reliable attendance are essential.

Ideal candidates have hotel front desk or reservations experience, can type at least 30 wpm, and are comfortable with computers. Weekend and holiday shifts are required; on-site work only with benefits including holidays, vacation, and insurance.