RV Park Assistant Property Manager - Reservations

Multifamily NW; Aurora (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) with 3% Employer Match

Health, Dental, Vision Benefits

Paid Time Off

Paid Sick Leave

Life Insurance Benefits

Employee Referral Program

40-Hr Workweek

Job summary

Monte Christo Communities is hiring for a reservations and administrative support role in Oregon. You will handle high-volume RV reservations, communicate availability and policies, and help maximize occupancy while maintaining accurate records.

The position requires at least 1 year in property management or related customer service experience and a valid driver’s license. Schedule is Tuesday–Saturday, 40 hours per week, with a supportive team and a comprehensive benefits package including

Qualifications

• High School Diploma or GED.
• At least one year property management or related experience.
• 2+ years of customer service experience.
• 1+ years of answering busy phone lines.
• Must have a driver’s license and reliable transportation.
• Must be able to pass background and drug screening.

Responsibilities

• Manage high-volume inbound and outbound calls, emails, and online inquiries related to RV reservations.
• Process, modify, and confirm reservations accurately and efficiently using the reservation system and CRM.
• Provide clear, friendly, and timely communication to callers regarding availability, rates, policies, and park amenities.
• Maximize occupancy through effective reservation management.
• Maintain accurate records, reservation details, and notes within the system.
• Handle questions, concerns, and issues professionally, escalating to management as needed.
• Build positive relationships with callers, residents, vendors, and team members.
• Support community administrative tasks, including basic data entry, reporting, filing, and coordination with onsite teams.
• Communicate daily with management regarding occupancy, caller and resident feedback, operational concerns, and recommendations for improvement.
• Support operational efficiency by coordinating with maintenance and onsite team members as needed.
• Assist with park presentation and cleanliness as needed, including picking up trash, debris, and helping maintain common areas.
• Maintain a clean, organized, and safe work environment.
• Ensure all interactions and processes comply with company policies, Fair Housing regulations, and applicable laws.

Skills

Initiative

Collaboration

Communication

Emotional Intelligence

Managing Change

Diagnostic Information Gathering

Education

High School Diploma or GED

Job description

Monte Christo Communities is hiring for a reservations and administrative support role in Oregon. You will handle high-volume RV reservations, communicate availability and policies, and help maximize occupancy while maintaining accurate records.

The position requires at least 1 year in property management or related customer service experience and a valid driver’s license. Schedule is Tuesday–Saturday, 40 hours per week, with a supportive team and a comprehensive benefits package including