Rural Last-Mile Operations Manager — Lead & Optimize

Amazon Inc.; Town of Weston (WI); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Wisconsin is seeking an Operations Manager to lead a team of salaried and hourly staff. You will mentor your team, manage safety, quality, and delivery promises, and drive improvements through data‑driven decisions across shifts that may include weekends or overnights.

The role involves training at an operating site for 6+ weeks located 50+ miles from the home site, with travel paid by Amazon.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large‑scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather.
• Work a flexible schedule (weekends and/or overnight shifts)

Skills

Performance management

Team leadership

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Wisconsin is seeking an Operations Manager to lead a team of salaried and hourly staff. You will mentor your team, manage safety, quality, and delivery promises, and drive improvements through data‑driven decisions across shifts that may include weekends or overnights.

The role involves training at an operating site for 6+ weeks located 50+ miles from the home site, with travel paid by Amazon.