Rural Operations Manager: Lead Last-Mile Delivery

Amazon Inc.

Pullman (WA)

On-site

USD 91,000 - 137,000

Full time

31 hours ago
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Job summary

Amazon.com Services LLC in Washington state is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring on-time delivery and high safety and quality standards. The role emphasizes data-driven decisions and problem solving.

This position includes in-role training up to 15 weeks at a site up to 50+ miles from home, with travel accommodations paid by Amazon. You will collaborate with Safety, Ops Integration, and HR to achieve business objectives, and you may

Qualifications

  • 3+ years of employee and performance management experience.
  • Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

  • Support, mentor, and motivate your team.
  • Lead large-scope projects with site and regional impact.
  • Create and implement productivity plans through forecast reviews and load balancing.
  • Manage safety, quality, productivity, and customer delivery promises.
  • Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.
  • Lift up to 49 pounds and work shifts up to 12 hours, with stairs and variable environments.
  • Work a flexible schedule including weekends and/or overnight shifts.

Skills

People management
Performance metrics
Lean techniques

Education

Bachelor’s degree or equivalent
Amazon experience (2+ years)

Job description

Amazon.com Services LLC in Washington state is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring on-time delivery and high safety and quality standards. The role emphasizes data-driven decisions and problem solving.

This position includes in-role training up to 15 weeks at a site up to 50+ miles from home, with travel accommodations paid by Amazon. You will collaborate with Safety, Ops Integration, and HR to achieve business objectives, and you may

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