Rural Health Navigator & Patient Care Advocate

Main-Street-Rural-Health; Kirksville (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

Main Street Health is seeking a Health Navigator to work inside partner clinics, building trusted relationships with patients and providers. The role includes handling administrative and patient-facing tasks to keep clinicians focused on delivering high-quality care.

You will interact with patients, enter data in our software, coordinate appointments, and help navigate insurance and community resources. The position requires a self-starter attitude, strong communication, and adaptability in a

Qualifications

• Develop trusted relationships with patients and providers.

Responsibilities

• Develop strong relationships with patients to assist with their care.
• Meet with patients during check-in and enter data into the Main Street software platform for reporting and tracking.
• Call patients to schedule visits or remind them to pick up medications.
• Order and schedule procedures, tests and screenings.
• Identify and track progress on gaps in patient care.
• Maintain records of patient interactions and communicate with providers using EHR.
• Educate patients on healthcare options and insurance benefits.
• Help patients access community resources and coordinate follow-up care.

Skills

Relationship building

Communication

Independence

Service mindset

Data-informed decisions

Adaptability

Problem solving

Multiplatform software

Community orientation

Time management

Education

GED or High School Diploma

Tools

Main Street software platform

Electronic Health Records (EHR)

Job description

Main Street Health is seeking a Health Navigator to work inside partner clinics, building trusted relationships with patients and providers. The role includes handling administrative and patient-facing tasks to keep clinicians focused on delivering high-quality care.

You will interact with patients, enter data in our software, coordinate appointments, and help navigate insurance and community resources. The position requires a self-starter attitude, strong communication, and adaptability in a