Rural Health Navigator & Care Coordinator

Main-Street-Rural-Health; Fort Dodge (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Main Street Health in rural America is seeking a Health Navigator to support patients and clinics. You will develop trusted relationships, enter data into our software, coordinate appointments, and help patients navigate insurance and services.

Working in partner clinics, you will be part of a hands-on team, leveraging your service mindset and problem-solving skills to keep care patient-centered and efficient.

Qualifications

• You are a self-starter who is comfortable working independently.
• You enjoy meeting new people and developing relationships.
• You bring a strong service mentality to your work.
• You love your community and want to see it thrive.
• You can skillfully explain the importance of key activities that makes patients healthier.
• You are flexible and excited to tackle new challenges.
• You love solving problems and will take whatever initiative is required to solve them.
• You are comfortable using data to help inform decisions and activities.
• You are excited by the idea of working in a fast-paced organization where change is the norm.
• You learn and apply new information quickly.
• You are familiar with and comfortable using multiple software platforms.
• Work a full-time 40-hour week; Monday-Friday 8am to 5pm (1 hour lunch)
• GED or High School Diploma

Responsibilities

• Develop strong relationships with patients to assist them with their care.
• Meet with patients during check-in, entering data into the Main Street software platform for reporting and tracking purposes.
• Call patients to schedule an office visit or remind them to pick up their medication.
• Order and schedule various procedures, tests and screenings.
• Identify and track progress on important gaps in patient care.
• Maintain a record of patient interactions and communicate with providers using electronic health records.
• Educate patients on their healthcare options, insurance benefits, and common medical conditions.
• Help patients access various community resources.
• Help coordinate follow-up care after patients have been discharged from the hospital.
• Demonstrate compassion, adaptability, attention to detail, patience and collaboration.

Skills

Self-starter

Relationship building

Customer service

Data-driven

Problem solving

Adaptable

Education

GED or HS Diploma

Tools

EHR systems

Main Street software

Data entry

Job description

Main Street Health in rural America is seeking a Health Navigator to support patients and clinics. You will develop trusted relationships, enter data into our software, coordinate appointments, and help patients navigate insurance and services.

Working in partner clinics, you will be part of a hands-on team, leveraging your service mindset and problem-solving skills to keep care patient-centered and efficient.