Community Health Navigator

Main Street Health; Wooster (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Main Street Health is seeking a Health Navigator to support rural clinics by building trusted relationships with patients and providers, handling patient-facing, administrative, and logistical tasks so physicians can focus on care.

You will visit partner clinics, call patients, enter data into our systems, coordinate referrals and insurance questions, and help patients access community resources with compassionate teamwork.

Qualifications

• You are a self-starter who is comfortable working independently.
• You enjoy meeting new people and developing relationships.
• You bring a strong service mentality to your work.
• You love your community and want to see it thrive.
• You can skillfully explain the importance of key activities that makes patients healthier.
• You are flexible and excited to tackle new challenges.

Responsibilities

• Develop strong relationships with patients to assist them with their care.
• Meet with patients during the check-in process, entering data into the Main Street software platform for reporting and tracking purposes.
• Call patients to schedule an office visit or remind them to pick up their medication.
• Order and schedule various procedures, tests and screenings.
• Identify and track progress on important gaps in patient care.
• Maintain a record of patient interactions and communicate with providers using electronic health records.
• Educate patients on their healthcare options, insurance benefits, and common medical conditions.
• Help patients access various community resources.
• Help coordinate follow-up care after patients have been discharged from the hospital.
• Demonstrate compassion for patients, adaptability, attention to detail, patience and an eagerness to collaborate with team members.

Job description

Main Street Health is seeking a Health Navigator to support rural clinics by building trusted relationships with patients and providers, handling patient-facing, administrative, and logistical tasks so physicians can focus on care.

You will visit partner clinics, call patients, enter data into our systems, coordinate referrals and insurance questions, and help patients access community resources with compassionate teamwork.