Roving Store Worker - Elmendorf AFB Main Express (21+ Only)

Aafes; Anchorage (AK); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life insurance

Disability insurance

Vacation and sick leave

401(k) plan

Access to installation facilities

DoD employee status

Job summary

The Army & Air Force Exchange Service, known as the Exchange, seeks a Roving Store Worker – Express to deliver outstanding customer care at the Express counters and assist with self-checkout operations.

Join a DoD employee-affiliate workplace with flexible scheduling and benefits, including health coverage and a 401(k). Prior convenience store or gas station experience is valued.

Qualifications

• Education: High school or equivalent, substitutable by related experience as noted.
• Able to learn and adapt to current technology needs.
• Able to think quickly to answer customer questions and take initiative.
• Able to share brand knowledge and provide excellent service.
• Attention to detail and willingness to cross-train in other areas.
• Welcoming attitude toward customers and team, with strong communication.
• Basic computer skills and prior convenience store/gas station experience preferred.

Responsibilities

• Greet every customer with eye contact and a smile, providing friendly service.
• Operate multiple self-checkout registers and assist as needed.
• Acknowledge waiting customers promptly and manage flow to reduce wait times.
• Listen to needs and ask questions to recommend appropriate products.
• Ensure customers have an extraordinary in-store experience.
• Complete transactions accurately and efficiently, engaging in conversation.

Skills

Customer service

Communication skills

Initiative

Teamwork

Education

High school diploma or equivalent

Experience substituted by education allowance (9 months for 9 months)

Tools

Basic computer skills

Job description

As a Roving Store Worker, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We encourage you to be your best every day, make friends, and creating a supportive environment for our crew. Whether our customers are grabbing a quick snack or ordering by phone, you will be the first point of contact and responsible for providing expert customer service. Everyone loves Hunt Brothers Pizza and we love making hungry people happy. If you have a passion for pizza, join our team!

We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You’ll also have access to the installation and its facilities. As well as status as an employee of the DoD.

So what can you expect as a Roving Store Worker – Express at the Exchange?

• Greet every customer with eye contact and smile in your authentic way.
• Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.
• Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.

Additional Qualifications/Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Previous Convenience Store/Gas Station experience preferred