Roving Store Worker (Mixed) ( Express)

Aafes; Barksdale Air Force Base (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential

Holiday pay

Pension plan

401K plan

Base access

Mass Transit program

DoD employee status

Job summary

Aafes on Barksdale Air Force Base is hiring a Customer Experience Associate – Express. You will help customers find products, keep the Express stocked, and recommend items that fit customer needs while keeping signs and labels up to date.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, a traditional pension and 401K plan, base access, Mass Transit, and DoD employee status for- eligible associates.

Qualifications

• Education: High school or equivalent; substitution allowed with related experience.
• Strong customer service and communication abilities.
• Willingness to learn and adapt to current technology needs.

Responsibilities

• Greet customers and assist with locating products.
• Maintain merchandise, signs and labels on the sales floor.
• Complete transactions accurately and engage customers in conversation.
• Cross-train and support other areas of the store as needed.

Skills

Customer service

Adaptability

Quick thinking

Initiative

Brand knowledge

Communication skills

Education

High school diploma or equivalent

Job description

As a Roving Store Worker at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate – Express at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Job Qualifications

Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

THIS POSITION IS LOCATED ON BAFB AT THE MAIN EXPRESS

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills