Roving Evening Concierge — Community & Events Pro

Bozzuto; Bethesda (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off (20 days)

401k with company match

Tuition reimbursement

Diversity and employee resource groups

Job summary

Bozzuto is hiring a Roving Evening Concierge to greet residents and prospects, travel between properties in Montgomery County, MD, and create outstanding first impressions. You will personalize interactions, manage community events, and support brand loyalty through top-notch service.

The role requires 2+ years in hospitality or related fields, exceptional communication, a professional appearance, and comfort with software tools.

Qualifications

• 2+ years' experience in hospitality, retail, travel or hotel environments.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (holiday package deliveries).

Responsibilities

• Solve problems and provide timely assistance to residents and prospects with care.
• Travel among a portfolio of properties within Montgomery County, MD.
• Plan events and activities that engage residents and foster community.
• Build brand loyalty by ensuring a positive, meticulously cared-for community.
• Generate awareness and excitement via social media.
• Encourage customers to share experiences by writing reviews online.
• Organize front desk logs, package rooms, club room reservations and freight elevators.
• Work weekends or evenings depending on the shift.

Skills

Communication

Professional appearance

Software proficiency

Attention to detail

Customer-focused

Hospitality experience

Tools

Software apps

Job description

Bozzuto is hiring a Roving Evening Concierge to greet residents and prospects, travel between properties in Montgomery County, MD, and create outstanding first impressions. You will personalize interactions, manage community events, and support brand loyalty through top-notch service.

The role requires 2+ years in hospitality or related fields, exceptional communication, a professional appearance, and comfort with software tools.