Roving Evening Concierge: Community Builder & Event Host

Bozzuto; Chevy Chase (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off + holidays

401k with company match

Tuition reimbursement

Diverse, inclusive workplace

Job summary

Bozzuto is seeking a Roving Evening Concierge (Mon-Fri, 3PM-11PM) to greet residents and prospects, solve problems, and build welcoming relationships across a portfolio of properties in Montgomery County, MD. You’ll travel between communities, plan engaging events, and ensure a consistently positive experience.

The role requires 2+ years in hospitality or similar, strong communication, a polished appearance, comfort with software, and the ability to lift 25 pounds.

Qualifications

• 2+ years' experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Ability to travel (Roving) amongst a portfolio of properties within Montgomery County, MD.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Customer service

Communication

Professional appearance

Tech proficiency

Attention to detail

Customer-focused

Lifting up to 25 pounds

Job description

Bozzuto is seeking a Roving Evening Concierge (Mon-Fri, 3PM-11PM) to greet residents and prospects, solve problems, and build welcoming relationships across a portfolio of properties in Montgomery County, MD. You’ll travel between communities, plan engaging events, and ensure a consistently positive experience.

The role requires 2+ years in hospitality or similar, strong communication, a polished appearance, comfort with software, and the ability to lift 25 pounds.