Evening Concierge — Craft Welcoming Communities

Bozzuto; Rockville (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k with match

Tuition reimbursement

Career development

Job summary

Bozzuto is seeking an Evening Concierge in Rockville, MD. You will be the first point of contact for prospects and residents during the 3PM-11PM shifts, creating stellar first impressions and building lasting relationships.

Your responsibilities include solving problems, planning engaging events, boosting brand loyalty, managing front desk operations, and encouraging residents to share positive reviews. A 2+ year background in hospitality and excellent communication are required.

Qualifications

• 2+ years' experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer's needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Communication

Professional appearance

Software proficiency

Customer focus

Physical ability

Tools

Hospitality software

Job description

Bozzuto is seeking an Evening Concierge in Rockville, MD. You will be the first point of contact for prospects and residents during the 3PM-11PM shifts, creating stellar first impressions and building lasting relationships.

Your responsibilities include solving problems, planning engaging events, boosting brand loyalty, managing front desk operations, and encouraging residents to share positive reviews. A 2+ year background in hospitality and excellent communication are required.