Rover Shift Lead - Playroom & Team Coach (Flexible)

Paycom - ATS; Tucson (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Dental insurance

Vision insurance

Referral program

Employee discount

Pet rider program

Paid time off

Health insurance

Disability insurance

Job summary

Dogtopia in Tucson is seeking an energetic Rover to help create the most exciting day for dogs while supervising the team and upholding safety and top-notch customer service.

You will be cross-trained as Canine Coach & Pet Parent Coordinator, greet clients, check pups in and out, answer questions, and promote our daycare packages. Training may allow you to bring your own dog to work.

Qualifications

• High School Diploma required.
• 3-6 months in a high-volume animal care setting preferred.
• Minimum 1 year of customer service focus facing professional work history required.
• Franchise experience preferred.

Responsibilities

• Greet everyone who walks in or out of Dogtopia.
• Answer Pet Parent questions over the phone and in person.
• Check pups in and out of daycare.
• Share information about our daycare packages and memberships with Pet Parents.
• Conduct dog evaluations.
• Assist in all areas of the business as needed.

Skills

Verbal communication

Written communication

Customer service

Sales skills

Organizational skills

Problem-solving

Supervisory skills

Delegation

MS Office / POS systems

Education

High School Diploma

Tools

Microsoft Office

POS systems

Job description

Dogtopia in Tucson is seeking an energetic Rover to help create the most exciting day for dogs while supervising the team and upholding safety and top-notch customer service.

You will be cross-trained as Canine Coach & Pet Parent Coordinator, greet clients, check pups in and out, answer questions, and promote our daycare packages. Training may allow you to bring your own dog to work.