Dog Daycare Shift Lead & Canine Coach

Paycom - ATS; Shelton (CT); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Referral program

Disability insurance

Pet rider program

Tips

Job summary

Dogtopia in Shelton, CT is seeking a Rover who loves dogs and thrives in a fast-paced environment. You will supervise playrooms, greet Pet Parents, check pups in and out, and help explain daycare options while ensuring safety and outstanding customer service.

This role is cross-trained as a Canine Coach and Pet Parent Coordinator. After training, you may even bring your own dog to work. You’ll work as part of a collaborative team with flexible scheduling and growth opportunities.

Qualifications

• High School Diploma required.
• 3–6 months in a high-volume animal care setting preferred.
• Minimum 1 year of customer service experience required.
• Franchise experience preferred.

Responsibilities

• Greet Pet Parents at front desk and assist with questions.
• Check pups in and out of daycare and coordinate playtime.
• Explain daycare packages and memberships to Pet Parents.
• Conduct dog evaluations and monitor safety and cleanliness.
• Support team across playrooms and front desk as needed.

Skills

Customer service

Communication skills

Sales skills

Organizational skills

Supervisory / delegation

Microsoft Office / POS systems

Education

High School Diploma

Tools

Microsoft Office Suite

POS systems

Job description

Dogtopia in Shelton, CT is seeking a Rover who loves dogs and thrives in a fast-paced environment. You will supervise playrooms, greet Pet Parents, check pups in and out, and help explain daycare options while ensuring safety and outstanding customer service.

This role is cross-trained as a Canine Coach and Pet Parent Coordinator. After training, you may even bring your own dog to work. You’ll work as part of a collaborative team with flexible scheduling and growth opportunities.