Rover & Canine Coach: Playroom Leader (Flexible Schedule)

Paycom - ATS; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tips

Flexible schedule

Dental insurance

Vision insurance

Referral program

Employee discount

Pet rider program

Paid time off

Health insurance

Disability insurance

Job summary

Dogtopia Phoenix is seeking an energetic Rover to support dog daycare operations, front-desk duties, and canine evaluations. The role offers cross-training as a Canine Coach and Pet Parent Coordinator, with opportunities to engage customers and care for dogs throughout the day.

You will be part of a team dedicated to safety, exceptional customer service, and creating the Most Exciting Day Ever for pups, with training provided and a friendly work environment that welcomes dogs to the office.

Qualifications

• High School Diploma required.
• 3–6 months in a high-volume animal care setting preferred.
• Minimum 1 year of customer service experience.
• Franchise experience preferred.

Responsibilities

• Create a safe, fun play environment for dogs and supervise the team.
• Greet and assist clients at the front desk and over the phone.
• Check dogs in and out of daycare and explain packages to Pet Parents.
• Conduct dog evaluations and share daycare information with Pet Parents.
• Cross-train as Canine Coach & Pet Parent Coordinator and assist in multiple areas.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Sales

Organizational skills

Problem solving

Supervisory skills

Delegation

MS Office / POS systems

Education

High School Diploma

Customer service experience

Tools

MS Office Suite

POS systems

Job description

Dogtopia Phoenix is seeking an energetic Rover to support dog daycare operations, front-desk duties, and canine evaluations. The role offers cross-training as a Canine Coach and Pet Parent Coordinator, with opportunities to engage customers and care for dogs throughout the day.

You will be part of a team dedicated to safety, exceptional customer service, and creating the Most Exciting Day Ever for pups, with training provided and a friendly work environment that welcomes dogs to the office.