Routing & Customer Service Scheduler

Orkin; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid holidays

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. The role focuses on coordinating daily service routes, collaborating with service and call center teams, and using data to improve routing and efficiency.

The position emphasizes organization, accuracy, and responsive communication, with benefits and career growth opportunities. No prior industry experience is required.

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office and willing to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Organized

Problem solving

Communication

Excel

Microsoft Office

Routing coordination

Process adaptability

Learning mindset

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. The role focuses on coordinating daily service routes, collaborating with service and call center teams, and using data to improve routing and efficiency.

The position emphasizes organization, accuracy, and responsive communication, with benefits and career growth opportunities. No prior industry experience is required.