Routing & Customer Service Coordinator

Rollins, Inc.; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Tuition reimbursement

Employee discounts

Award-winning training

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. This role coordinates daily service routes, partners with service and call center teams, and uses data to improve routing and efficiency. You’ll work cross-functionally to resolve issues and adapt to changing schedules.

We value highly organized, dependable candidates with strong problem-solving and communication skills. Proficiency with Excel and Microsoft Office is expected, with a willingness to learn new

Qualifications

• Must be highly organized and accurate in daily routing tasks.
• Excellent problem-solving and communication skills required.
• Proficient with Excel and Microsoft Office; ability to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Attention to detail

Dependable

Problem-solving

Communication

Adaptable to change

Willing to learn

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Syracuse, NY. This role coordinates daily service routes, partners with service and call center teams, and uses data to improve routing and efficiency. You’ll work cross-functionally to resolve issues and adapt to changing schedules.

We value highly organized, dependable candidates with strong problem-solving and communication skills. Proficiency with Excel and Microsoft Office is expected, with a willingness to learn new