Scheduling & Logistics Specialist — Customer Experience

HomeTeam Pest Defense; City of Syracuse (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

401(k) with company match and employee

Paid holidays and time off

Tuition reimbursement and dependentsch

Employee discounts and community invol

Award-winning training—no industry経験

Job summary

Orkin is hiring a Scheduling Logistics & Customer Service Specialist to optimize daily service routes and ensure timely, accurate communication with customers. This role partners with service and call center teams to smooth operations and uses data and technology to boost routing efficiency.

Ideal candidates are highly organized, dependable, and skilled at problem-solving and clear communication. Proficiency with Excel and Microsoft Office is expected, with a willingness to learn new systems and

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office; quick to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Accurate

Dependable

Strong problem-solving

Communication skills

Excel proficiency

Microsoft Office

Quick to learn new systems

Tools

Excel

Microsoft Office

Job description

Orkin is hiring a Scheduling Logistics & Customer Service Specialist to optimize daily service routes and ensure timely, accurate communication with customers. This role partners with service and call center teams to smooth operations and uses data and technology to boost routing efficiency.

Ideal candidates are highly organized, dependable, and skilled at problem-solving and clear communication. Proficiency with Excel and Microsoft Office is expected, with a willingness to learn new systems and